Grand Property Management
Full-Service Property Management
Disciplined, transparent, and investor-aligned property management designed to maximize cash flow, protect assets, and reduce operational friction for property owners.
"We manage property like an asset, not a chore."
Compensation aligned with performance. Prioritizing occupancy and NOI. Delivering the transparency investors expect.
Construction & Project Management Pedigree
Led by John Grande — Certified Project Manager with 8+ years overseeing residential construction projects, contractor experience, and MA real estate licensure.
Why Construction Experience Matters
Most property managers lack hands-on construction expertise, leading to poor vendor selection, budget overruns, and subpar work quality. Our team of certified and insured construction project managers brings decades of combined experience. Meet one of our senior project managers leading complex residential and commercial projects.
With 8+ years of construction project management and hands-on field experience, we bring a level of technical competence and operational discipline that typical property managers simply cannot match. This translates directly into better financial outcomes for property owners.
Superior Maintenance Oversight
We don't just forward maintenance requests—we diagnose them. Our construction background allows us to assess work quality in real-time, identify potential issues before they become costly problems, and ensure proper execution on every job. We know what quality work looks like because we've done it ourselves.
Accurate Cost Estimation
Years of hands-on project management means we can budget realistic repair and capital project costs based on actual market conditions and technical requirements. No more surprise overruns or inflated contractor quotes—we know exactly what work should cost and how long it should take.
Vendor Accountability
We hold contractors to professional standards with technical knowledge and industry experience. Our ability to review scopes of work, validate proposals, and inspect completed work ensures vendors deliver what they promised—or we hold them accountable until they do.
Capital Project Execution
From large-scale renovations to complete property turnovers, we manage capital improvements from concept through completion. Our project management expertise ensures timelines are met, budgets are controlled, and quality standards are maintained throughout the entire process.
The Result: Better Outcomes for Property Owners
Lower Maintenance Costs
Proactive problem identification and efficient vendor management
Faster Turnarounds
Experienced project coordination reduces vacancy periods
Higher Asset Value
Quality work and preventive maintenance preserve property value
Two-Tier Management Model
Clear, investor-aligned pricing with no hidden fees or vacancy charges.
Tier 1
Full-Service Property Management
Ideal For:
- • Single-family rentals
- • Small multifamily owners
- • Hands-off or first-time investors
Includes:
- Rent collection and owner disbursement
- Tenant communication and issue resolution
- Lease enforcement
- Maintenance coordination and vendor management
- Monthly financial reporting
- Massachusetts compliance oversight
- Owner portal and documentation management
Tier 2
Investor Portfolio Management
Eligibility:
5+ units OR $15,000+ in gross monthly rent
Ideal For:
- • Experienced investors
- • Multi-property owners
- • Family offices and small funds
Everything in Tier 1, plus:
- Quarterly portfolio performance reviews
- Rent optimization strategy
- Turnover and vacancy reduction planning
- Expense ratio and NOI monitoring
- Strategic guidance aligned with investment goals
Fees & Policies
Leasing & Tenant Placement
60% of One Month's Rent
Standard leasing fee
Includes:
- Marketing and advertising
- Property showings
- MA-compliant tenant screening
- Lease preparation & move-in coordination
Client Incentives:
• $0 lease renewal fee with 12-month commitment
Lease Renewals
$150
Flat fee per renewal
Maintenance & Repairs
10%
Coordination fee on vendor invoices
Covers:
- • Vendor sourcing & scheduling
- • Access coordination
- • Work-order management
- • Quality control & follow-up
- • Documentation & owner reporting
Authorization Policy
Emergency repairs may be authorized without owner approval. Non-emergency repairs require approval.
Lifetime Labor Guarantee
We back all of our labor with a lifetime guarantee. If we made a mistake with labor, we fix it.
Vacancy Policy
$0
No vacancy fees.
Grand Property Management only earns management fees when rent is collected.
Onboarding Fee
$250
One-time setup fee
Includes:
- • Property inspection
- • Lease and file audit
- • Compliance review
- • Utility and vendor setup
Waived for portfolios of 5+ units
Legal & Eviction Support
$750
Administrative coordination fee
• Legal and court costs billed directly to owner
• Attorney representation billed separately if required
Optional Add-On Services
Massachusetts Competitive Comparison
Investor-grade management without institutional pricing or franchise friction.
Where We Win
- Lowest effective investor rate (6.5%)
- 60% leasing vs. market 75%-100%
- No vacancy fees
- Clear, published pricing
Strategic Position
- Cheaper than most full-service PMs
- More transparent than franchises
- More flexible than flat-fee platforms
- Far more investor-aligned
Our Advantage
- Portfolio-first structure
- Transparent coordination fees
- Massachusetts compliance expertise
- Grand Enterprises ecosystem access
Meet the Team
John Grande
Portfolio Manager | Principal
Leads portfolio strategy, owner relations, and asset performance. Oversees financial oversight, capital planning, and long-term growth to ensure every property performs at its highest potential.
Richard Pisano
Maintenance Coordinator
Coordinates maintenance operations, vendor management, and work orders across the portfolio. Focused on fast response times, cost control, and protecting asset condition.
Karen
Property Accountant
Manages financial reporting, trust accounting, and owner statements. Ensures transparency, compliance, and accurate property-level financials.
Christian Boller
Leasing Specialist
Leads tenant placement, vacancy marketing, and lease execution. Focused on minimizing vacancy and maximizing rental income.
Travis Grande
Marketing & Growth Manager
Drives owner acquisition and digital marketing strategy. Focused on lead generation, brand positioning, and scalable portfolio growth.
Maximize Your Property's Potential
Let Grand Property Management handle the day-to-day while you enjoy passive income and appreciation.